Award-Winning Presentations

by Tom Hopkins Okay. You used some of your excellent prospecting methods to find someone who needs your product or service. You made a competent original contact. You qualified the decision-makers as to their needs and are confident your product or service will truly be good for them. Now, it’s time for the show to begin – and YOU are …

Are You Wearing Rose-Colored Glasses?

by Brad Worthley The key to great customer service is not focusing on the words “customer service.” Instead, focus more on the goal of finding ways to create an emotional attachment with each customer that you come in contact with (internal or external.) In order to do that, you might consider thinking about the people you do business with (business …

A Clearly Defined Career Path

by Brad Worthley Many times in our roles as leaders we encounter what I would call the “rebels”. You know who I am talking about; they are the employees that want to do it their way, or don’t always conform to the conventional wisdom that we have embraced over the years. I am going to ask you to take a …

15 Powerful Ways to Grow Your Business This Year

by Jim Cathcart, CSP, CPAE 1. Notice more.Grow your awareness (of money, needs, expenses, what’s coming, what’s working, where gaps are…). Know where you stand. 2. Give more than you have to.Practice up-serving not just “up-selling,” (exceed your customer’s expectations). Grow your impact on customers. The quickest way to get a raise is to give your customers and your company …

21 Ways To Increase Sales This Year

by Jim Cathcart, CSP, CPAE (Excerpted from The Eight Competencies of Relationship Selling) 1. Prepare Yourself To Excel.Use a checklist to prepare your attitude, appearance, customer information, company and product information and the selling environment, so you can be at your best on every call. 2. Notice What Is Working.Study yourself, your product or service and your company to know …

Embracing Adversity for Achievement

Chris Widener “Show me someone who has done something worthwhile, and I’ll show you someone who has overcome adversity.” Lou Holtz Success in life depends upon being strong people with clear goals and indomitable spirits. Unfortunately most of us aren’t born that way. We grow that way. And that growth can either come from us entering willfully into situations that …

Take Yourself to the Top!

Chris Widener Everybody wants to get to the top, whether it is the top of a career, a company, the earnings scale, or the many other ways that we as individuals can define the “top” in our own lives! But with so many people trying to get to the top, how come so many people aren’t moving up? I think …

The DNA of Top Achievers

The DNA of Top Achievers by Chris Widener Of course by now we are all becoming aware of DNA. It is the source code that determines who we are. When we look at DNA we can see what a person will look like, what diseases they may come down with, etc. This has been a tremendous breakthrough for scientists and …

You Can Achieve Whatever You Choose To!

by Chris Widener I have one firm belief that was drilled into my head by my mother: You can achieve whatever you choose to! It is true. Here are some facts: Wherever you are right now, is because you chose to be there (even if situations went sour on you and you feel like a victim of circumstances, go back …