by Nido R. Qubein A young man whom I had known since he was in high school stopped by to see me and proudly display his new MBA. “I know a master’s degree alone doesn’t guarantee success,” he said. “What do you think is the most important quality for someone who wants to become a business leader?” I answered without …
How To Write Effectively
by Nido R. Qubein Peter Drucker claims that more than 60% of all management problems result from breakdowns in communications. A major study by the Rockefeller Foundation found that 68% of the customers who quit buying from their regular suppliers do so because employees fail to communicate effectively with those customers. Efficiency experts claim that at least 40% of the …